Our story

An increasing number of firms are being acquired by private equity and this is not always beneficial to their clients. There is real value to remaining independent, as a trust service provider.

Remaining independent ensures that we are free to put the client first and make their priorities our own. Independence keeps us agile, nimble and efficient and able to work with whichever professional advisor or investment manager is best suited to the particular task in hand. At Entrust we work hard to ensure that there are no conflicts of interest: the best interests of our clients always come first.

When it comes to delivering a high-quality service at a fair price, transparency is key. The reality is that there are costs associated with delivering consistently high levels of service and prospective clients must decide for themselves whether or not they are willing to pay them. We price honestly at the outset, with no layering of fees, conducting a review every two years to ensure that the fee is working well for both parties.

We are not the cheapest provider on the market because the service we provide is a premium one. Likewise, we are not the most expensive because we are committed to transparency in our pricing and have built an efficient service offering, utilising technology to assist us.

We operate predominantly on a fixed fee basis for agreed services, with those fees being assessed and set on a case‑by‑case basis. We never carry out work outside of a fixed fee without prior client agreement.